Technical Supporter to AltaPay A/S

Work Place
AltaPay continues to grow and we are therefore looking for a technical supporter to our Customer Care Team in Søborg.

If you dream of being a part of a dedicated team working in a multicultural atmosphere, this could be your next adventure!
AltaPay is a Danish company whose primary product is a technical payment platform aimed mainly at large companies with individual financial needs and multiple payment options.
AltaPay handles their clients' needs when it comes to POS, online payments such as credit card payments, iDEAL, PayPal etc.

The Job

As our new Technical Supporter for the Customer Care Team, you will be the new colleague who understands IT on several levels.
The job entails helping AltaPay's customers with their day-to-day problems such as issues with transactions, inconsistencies between reports and problems of integration with AltaPay's platform.
You must have the ability to understand technical documentation. Understanding of / experience with programming is seen as a big plus. Furthermore, experience within online or point of sale trading is considered an advantage.

A small part of the job is internal support on computers, network and phones.

• Have great IT knowledge, good technical understanding and the ability to read technical documentation.
• Are service minded, flexible and outgoing.
• Have a personal drive to contribute and raise the support standard internally while still keeping a service minded approach to our customers.
• Have a talent for interacting with other departments it is a natural part of the daily work for you.
• Might have experience from a similar job as technical supporter/IT supporter.
• Speak and write Danish and English fluently.

Most importantly

You are ambitious! Have a natural curiosity and an ability to demonstrate an overview. Recent graduates are welcome to apply; the most important factor is your personal drive!

What's in it for you:
• You will be a part of a dedicated and open minded team.
• There's a strong team spirit and a relaxed atmosphere.
• Your work day will be full of dedicated and happy colleagues who have fun and help each other.
• A strong culture with a good spirit is what drives the employees in our daily work.

The Fun Part

We have a laid-back attitude. A couple of times a day you'll see folks go at it at our foosball table or go to the lobby for a cup of (free) coffee.

We also have monthly board game nights and company parties a couple of times a year.
As for dress code, sure, some of us do wear suits on a daily basis, although many take a more comfortable approach. Heck, on principle, our chief architect never wears a matching pair of socks. There's room to be odd, as long as you're good, too.

Sure, let's also have a paragraph about some of the perks: We offer flex time and the ability to work from home, a free massage once a month, there's a fitness club, a good cafeteria and other neat stuff!

Our business is expanding, fast, and there's only so many (well, few) of us. Help! Come join us, it'll be fun. At least, get in touch and let's just see what happens.

Start: ASAP

JKS CAREER is in charge of the recruitment process and to apply for this position, please send an email to

If you have questions please don't hesitate to contact Senior Consultant with JKS Monica Schultz on +45 30 85 12 99.


Contact information
JKS a/s
Rødkløvervej 2
6950 Ringkøbíng

JKS a/s
Phone: +45 70150750

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